Getting face time with senior management can sometimes be a challenge—but not at Genesys. From grabbing a cup of coffee to walking down the hallway, executive leaders are known to take the time to stop and listen to a staff member’s ideas. As a result, employees at every level feel like they have a voice.
A pioneer in advancing customer service, Genesys is steadfast in its mission of putting the customer at the center of everything. For over 25 years, the company’s innovative solutions have helped clients engage effortlessly with their customers across all touchpoints, channels, and interactions to deliver differentiated customer journeys, all while maximizing revenue and loyalty.
“Being able to collaborate on innovative things—being able to work and yet have fun at the same time—is really what makes Genesys unique.”
Product Line Manager
“I believe our management trusts and has confidence in employees and allows us to do the job we’ve been hired to do, but at the same time, they’re very willing and quick to jump in to help us out whenever we need it.”