After enduring years of Boston winters, Maria moved to San Francisco in 2012. Once there, Maria worked for a banking firm, giving her a foundation in financial services. Wanting to expand her skill set, in 2015, Maria joined FutureAdvisor, where she now oversees the development of the Client Operations Team.
Maria's Client Operations Team is the face of FutureAdvisor. She inspires her team to provide excellent customer service while helping clients transfer their investment accounts to FutureAdvisor and answer any product-related questions or comments they might have. She also collects feedback and ensures customer input is delivered to engineers for software enhancements.
“We collect feedback directly from our users to tell us what’s working and what isn’t.”
“Both BlackRock and FutureAdvisor focus on retirement and finding the best plan for everyone, regardless of their situation. It's exciting providing a service to help people reach a comfortable place.”