FiveStars has a custom training program designed to develop people’s leadership skills to their maximum potential. Managers, called “Coaches,” take on the role of leading, managing, and mentoring team members. Coaches model and live out the values, focusing on the growth and well-being of people—and improving the community. Coaches invest in building solid relationships, and the company finds this type of authentic relationship helps people maximize their strengths, achieve success, and do their best work.
FiveStars is the easiest way for local businesses to deliver great customer experiences, in and out of store. Through unique rewards, personalized service, and intelligent automated messages, FiveStars helps every customer feel like a VIP. Founded in 2011, FiveStars has now saved over 16 million consumers over $150 million while shopping at 12,000 local businesses in the U.S. and Canada.
“We got an intern this summer, and being a year out of school, I didn't expect to be given a coaching responsibility so soon, but as a result of that, I learned so much about leadership and growth.”
“At the end of the day, it's really about the success of your clients, because that's what gives your job meaning.”
Senior Account Executive II
"Victor is a leader unlike any other—I don't think I've ever met a CEO as personable, understanding, and genuine as Victor. He helped me tackle complex problems and gave me the courage to have very real and powerful conversations with him, even though those conversations were really hard. I also don't think we could ever do all the things we've done here for our people and community without his constant support."