Darcy began her career in the airline industry before transitioning to banking. She found herself wishing she could offer more personalized services and started looking into private banking. Darcy decided to move to First Western Trust for its ability to tailor services to specific individual needs, hoping to help more people achieve financial success. When she compares First Western to retail banking, Darcy says it’s like comparing first class service to economy class.
During an average day, Darcy assists First Western’s clients with in-person banking services, while the rest of the transactions she oversees are made via telephone, email, or regular mail. She completes deposits, withdrawals, and transfers, as well as answers questions and offers professional advice. Darcy also completes annual relationship reviews to ensure continued financial success.