In college, Michelle majored in communications before moving on to a master’s in entrepreneurship. After graduation, she took a position in an admissions office in Washington, DC. While working there, a friend informed her about a startup called DecisionDesk close to her hometown of Cleveland, and Michelle knew it would be exactly the right place for her.
Michelle’s mornings usually begin around 8:45 AM, prioritizing tasks for the day ahead. She stays busy communicating with clients to understand the ins and outs of their particular process—before building out test applications for a trial run. She answers questions, makes adjustments, and guides users through every aspect of the implementation process to ensure complete satisfaction.