Custom Ink team members have their own internal system of "WOW!"-ing each other, which means that if one of the teammates goes above and beyond or does a really great job on a task, colleagues are encouraged to recognize that person with an excited “WOW!” This focus on real-time feedback permeates the office vibe.
Custom Ink likes to celebrate milestones achieved as a team, such as completing important projects. Food and custom t-shirts feature heavy in the celebrations, whether it’s a group meal or acknowledging random fun. For example, National Grilled Cheese Day and National Donut Day were celebrated with delicious snacks and team bonding in all locations—Fairfax, Charlottesville, Dallas, Reno, and Los Angeles.
“The office is an open space that speaks to who we are. We’re all really working to 'WOW!' our customers and anyone who interacts with Custom Ink.”
“We have recently been opening up stores, and since we’re really big on customer service, being able to have that face-to-face interaction with our customers now is going to just be a whole other world of awesome.”