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Meet Curacao's
LUCIE PINEDO

Careers - Lucie’s Story
 Serving Others
Lucie’s Story
Serving Others
Growing up, Lucie knew she wanted to help people. Her passion for helping others led her to study medical office management, a line of work in which customer service plays a large role. Lucie accepted her job at Curacao after realizing her customer service experience could easily translate to the world of consumer retail.
Careers - What Lucie Does
 Customer Service Representative
What Lucie Does
Customer Service Representative
Lucie’s day begins at 9 AM. After logging into Curacao’s computer system, she takes calls from shoppers who want to open customer service orders. She spends her morning finding solutions to these service claims, and reaches out to other departments as necessary. After lunch and a company Zumba class, she continues to field calls until her shift ends.
 
 
“Selling protection plans to customers was very new and challenging to me. That I succeeded was important to me. I was able to learn a new skill that I can use in the future.”
 
“Selling protection plans to customers was very new and challenging to me. That I succeeded was important to me. I was able to learn a new skill that I can use in the future.”
 
 
“I grew up with Curacao—I remember shopping in the store with my mom—and I feel connected to the company. I hope to grow here.”
 
“I grew up with Curacao—I remember shopping in the store with my mom—and I feel connected to the company. I hope to grow here.”