Sharee was a mortgage consultant and worked in the banking industry for over 18 years. She was tired of being pressured to fill commission quotas, rather than build authentic relationships with clients. A CSC employee pitched her about joining the team—Sharee took a risk, joined the company, and now supervises the Small Business Team through sheer determination.
As a team leader, Sharee inspires each of her customer service representatives to feel empowered and make bold business decisions that will impact the company. Her Small Business Team is constantly spearheading new internal customer service process improvements that accelerate both company revenue and customer satisfaction.