Meet Collective Health's
THERESA HAGEL

Careers - Theresa’s Story
 The Family Business
Theresa’s Story
The Family Business
Growing up, Theresa always wanted to be a businesswoman, even if she didn’t know what that meant. Both of her parents are entrepreneurs originally from Europe, so when Theresa made the leap to study business in America, it felt like the right path. After earning her MBA at Stanford, Theresa happily joined Collective Health.
Careers - What Theresa Does
 Head of Member Advocates
What Theresa Does
Head of Member Advocates
Theresa sometimes likes to start her day when it’s still dark out. She’ll work on the messages in her inbox as team members are answering phones, starting at 6 AM. After a stand-up meeting, Theresa meets with various internal departments to help solve key problems that members are experiencing, and together, they brainstorm solutions before returning to tackling emails.
 
 
“My team’s main goal is to delight the members and provide outstanding customer service.”
 
“My team’s main goal is to delight the members and provide outstanding customer service.”
 
 
“I love the kindness we bring to each other every day at Collective Health—that we’re on the same team.”
 
“I love the kindness we bring to each other every day at Collective Health—that we’re on the same team.”