We work in Reston, VA & around the world
Freedom To Innovate
Creating happy customers starts in the Clarabridge offices, where CX-savvy pros have plenty of freedom to tackle daily duties while consuming an inordinate number of cappuccinos and free snacks. Employees thrive in a results-oriented environment that rewards initiative with responsibility and encourages innovative thinking. A customer-first attitude sets Clarabridge employees apart from the rest.
What Clarabridge Does
Clarabridge brings the words and sentiments of consumers straight to businesses around the world. Their Customer Experience Management software uses proprietary text analytics to do the heavy lifting, providing insight into surveys, reviews, social media, and more. Once the analytics start rolling in, companies can understand how customers feel and up their game to improve satisfaction.
“The company is transforming in all sorts of new ways—what gets me excited is the way I see customers interacting with some of the new technology that we're shipping."
“Clarabridge pulls emotion out of what customers are saying about a company so leaders can start making the changes that matter. ”
Vice President, Customer Success