Meet Booking.com's
JOSE AVELAR

Careers - Jose’s Story
 Evaluating Prospects
Jose’s Story
Evaluating Prospects
Jose wanted to put his people skills to use by working in customer support after college. However, he didn’t want to join any old company—diversity and growth were must-haves. Once he saw that Booking.com supports a slew of languages in countries around the globe, Jose knew it checked off everything on his list—while giving him plenty of paths to pursue later.
Careers - What Jose Does
 Customer Service Executive
What Jose Does
Customer Service Executive
Jose faces a unique challenge on a daily basis—catering support services to both guests and partners. Because of this dual objective, Jose answers questions, connects partners with resources, and liaises between internal teams and users to make sure the products delivered are as advertised. When he isn’t juggling phones, Jose also looks into special requests—which can come from anywhere in the world.
 
 
“Flexibility and room to grow—paired with job opportunities around the world—give this company so much diversity.”
 
“Flexibility and room to grow—paired with job opportunities around the world—give this company so much diversity.”
 
 
“The setup is really cool. Leaders give you access to libraries and resources—and encourage you to make mistakes—so you’re never stagnant, from a learning perspective.”
 
“The setup is really cool. Leaders give you access to libraries and resources—and encourage you to make mistakes—so you’re never stagnant, from a learning perspective.”