Jillian studied neuroscience in college, but she took a turn toward entrepreneurship and started her own appraisal company. After 10 years of running the show alone, she missed being on a team—and wanted to focus on her expertise without being the owner. Enter Better, which allowed her to do both with a passionate team beside her.
Jillian spends the majority of her day with a small Valuation Team to analyze turn times and report quality while also answering technical questions about the appraisal process. When she isn’t identifying KPIs or negotiating fees, Jillian helps implement internal process upgrades—like the formalized system for appraisal ordering that’s now used every day.