Meet Banfield Pet Hospital's
RACHEL ORNELAS

Careers - Rachel’s Story
 Puppy Love
Rachel’s Story
Puppy Love
Growing up, Rachel always wanted to be an accountant. With dreams of being her own boss, she switched her college major to business administration, but everything changed when she got her husband a special birthday gift—a puppy. She signed their new little guy up for a wellness plan at Banfield, and the rest is history.
Careers - What Rachel Does
 Client Service Coordinator
What Rachel Does
Client Service Coordinator
Rachel’s daily to-do list includes everything from greeting patients and checking them into scheduling appointments to going over wellness plans with owners. Banfield’s furry friends keep Rachel busy throughout the day, but no matter what she’s doing, Rachel makes sure that every client is comfortable and happy with their visit.
 
 
“My goal is to make sure that every client who walks in that door with their pet feels like family and has a wonderful experience at our hospital.”
 
“My goal is to make sure that every client who walks in that door with their pet feels like family and has a wonderful experience at our hospital.”
 
 
“My manager encourages me to work towards the goals I have set for myself for the future.”
 
“My manager encourages me to work towards the goals I have set for myself for the future.”