Meet Banfield Pet Hospital's
BLANCHE TONEY

Careers - Blanche’s Story
 Customer Service Superstar
Blanche’s Story
Customer Service Superstar
With extensive experience in customer service and sales, talking to clients has become something of a second nature for Blanche. After running her own marketing firm and working in sales training for HP, Blanche was looking for the next step when an old colleague reached out and told her about the wonderful opportunities at Banfield.
Careers - What Blanche Does
 Wellness Plan Relations Coordinator
What Blanche Does
Wellness Plan Relations Coordinator
Decisions regarding pet health and finances can feel tricky and stressful, which is why someone like Blanche is so essential for Banfield. Whether she’s answering calls and educating pet owners on the best plan options or comforting clients as they cope with a loss, Blanche finds a way to project the caring quality that Banfield clients rely on.
 
 
“Banfield has a lot of opportunities for knowledge development and growth within the company, and they encourage it, which I really appreciate. The environment here is geared towards helping you become more career-minded.”
 
“Banfield has a lot of opportunities for knowledge development and growth within the company, and they encourage it, which I really appreciate. The environment here is geared towards helping you become more career-minded.”
 
 
“The management style is very open and inclusive. They value our opinions, and I really like the fact that they work right on the floor with the team and are so approachable, warm, and open.”
 
“The management style is very open and inclusive. They value our opinions, and I really like the fact that they work right on the floor with the team and are so approachable, warm, and open.”