Employees at AppFolio are recognized for their hard work by the clients and the company. The “Wall of Happiness” in the Customer Success Department is a space to record and celebrate positive customer feedback, and the “Shout Out Award”—a megaphone signed by everyone in the office—rewards individual employees who go above and beyond.
At the beginning of each year, AppFolio’s employees have an open discussion about challenges and priorities for the year. Then, as a team, they define three initiatives that everyone can impact. This keeps the team focused on specific goals and activities that are central to the company’s success.