Heather didn’t expect to build her career at Amazon—but it’s been over a decade since her first day. She joined as a product manager after finishing an MBA, and it didn’t take long for her to pinpoint next steps within the organization. In fact, Heather contributed to at least four different teams—and a slew of programs—before landing in her current role.
Since Alexa is charting new technology territory, Heather champions exploration and creative ownership. Along with a diverse team of project managers, engineers, analysts, and creatives, Heather helps bring Alexa services to life with an emphasis on how customers react to the product. She constantly pushes for better results in the name of the user—even if they’re already great.