Lindsay started her career at AAA as a high school student. Her grandmother, who was working in the Roadside Assistance Call Center, told her about an open position in the department. Lindsay got the job and was able to work full-time while also attending college to earn a degree in psychology.
Lindsay starts each day distributing a report on the operations of the Battery Program. She also serves as the liaison for the program’s contractors, members, contact centers, and retail offices. Her goal is to support her team so that they can provide excellent customer service and make members aware of the variety of products AAA offers.