Using her smarts to benefit the government is a consistent theme across Claudia’s career. After 15 years with the DoD, she became CIO of an Army agency. As a panelist on big data in government, Claudia met 540’s CEO—and she couldn’t shake the feeling that it had the exact family-like culture she’d been craving for months.
Claudia’s role is as much about integrity as improving the customer experience. She says the key to making things happen is shrinking IT spend by bringing agencies open-source tools and solutions—like savvy startups use. However, Claudia knows it isn’t all about functionality, so she works to strengthen the overall experience at different points of the relationship.