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Meet 1-800-PetMeds'
ROSETTA CUNNINGHAM

Careers - Rosetta’s Story
 Belonging To A Family
Rosetta’s Story
Belonging To A Family
Rosetta interviewed at 1-800-PetMeds after moving to Florida. She was impressed by the caring nature of the company, and the opportunities for growth were attractive. After she nailed her typing test, the company welcomed her with open arms. In training new hires, Rosetta strives to make them feel similarly at home.
Careers - What Rosetta Does
 Customer Care Representative
What Rosetta Does
Customer Care Representative
Rosetta starts her day by preparing to field calls and address correspondence from PetMeds customers—she strives to connect with pet parents on a personal level. Over time, Rosetta has learned that communication is integral to her role in customer care. She makes a point of listening to customers and empathizing with their concerns.
 
 
“Customers are so grateful for our service. That I am able to help pet parents and give them peace of mind is a rewarding feeling.”
 
“Customers are so grateful for our service. That I am able to help pet parents and give them peace of mind is a rewarding feeling.”
 
 
“When someone is worried about their dog, I can really empathize with how they feel—because I feel the same way about my dog.”
 
“When someone is worried about their dog, I can really empathize with how they feel—because I feel the same way about my dog.”