Marriott International is one of the largest travel companies in the world—with the goal of being the #1 travel company globally. Within Marriott’s corporate division, the Brand, Marketing, Sales, and Consumer Services (BMSC) organization is well positioned to help the company deliver on this goal. The vision of BMSC centers around three main things: knowing the customers intimately, connecting with them on an emotional level, and elevating the idea of “hospitality” for all travelers. It’s a tall order, but the BMSC team is well poised to tackle the challenge.
The BMSC team is very diverse—and that’s purposeful, because, as Senior Communications Manager Carol Gordon explains, “We always try to find different ways to connect with our different audiences.” According to her co-worker Vicki Poulos, almost every employee on her team in brand management is from a different country.
So it’s safe to say that working on one of Marriott’s BMSC teams will introduce you to a lot of interesting, talented, passionate people from all walks of life. However, there are two things that unite all BMSC team members: an innovative spirit and a love of travel.
When working on global strategies and projects at Marriott, travel is critical to appreciating the business context. “Traveling sheds light on how we can communicate to our guests,” says Hyun-Soo Ko, Associate Creative Director of Creative and Content Marketing, “and, when we come back to the office, we talk about the process—what works and what doesn’t.” Even employees who aren’t jet setting all the time for the job have a real curiosity about the world and are excited to be part of a company that spearheads the travel revolution.
If you want a dynamic job that constantly evolves, this is the place for you.
Check out Marriott International’s offices, then go get your next job with the BMSC team .
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