StellaService objectively measures online retailers’ customer service performance. The company produces insights and ratings, which are used by marketers and operators at leading e-commerce companies including Ralph Lauren and Walmart. StellaService’s data helps companies improve their customer service and run more effective marketing campaigns.
“What makes me excited about being here is that we have the potential to create this one place where retailers can understand how to differentiate themselves from the competition,” says Meghan Fraze, VP of Product. Plus, she shares, “Fun starts the moment you walk inside the office.”
StellaService combines the financial backing of an established company with the energy and frenetic pace of a startup. Employees are big believers in team building and host regular activities ranging from happy hours, to quarterly field day trips, to playing fun outdoor games together just like they were back in middle school. StellaService also hosts informal events like the ever-popular monthly women-only wine tasting event—an intimate forum where all the women in the organization can network and share their inspirational personal development stories.
The company recently raised a $15 million Series C funding round to help fuel StellaService’s continued expansion and product innovation—and its going to need plenty of new employees to help do it. “We need passionate, pro-active people and strategic thinkers—people who want to be owners of this business,” says Fraze.
Sound like you?
Check out StellaService’s offices, then go get your next job .
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