Working with customers across the globe is no easy task, so it’s no doubt it takes a strong team to do that seamlessly from two different countries. That’s exactly what the team at Treasure Data has done since 2011, with their service that allows clients to use collect, store, and analyze all types of data in one place and in the cloud.
Working from Silicon Valley and Tokyo, the Treasure Data teams are always looking for ways to stay collaborative both in-office and across oceans—all in the goal to find an easy solution for each customer’s data needs.
Most of the staff begin their days alike by checking in with the team to make sure everyone is on the same page. As they dive into their work, the open office plan encourages employees to turn to each other for help and work together toward simple solutions for their customers. Team members are always included in conversations that involve Treasure Data’s business and strategy, and they’re encouraged to ask any and all questions that come to mind. And daily communal lunches keep the collaboration going strong throughout the afternoon.
Treasure Data gives its team the flexibility to work from home, but even employees who take advantage of that feel connected to the team. Julie Langenkamp, Senior Content Marketing Manager, explains, “Even though I’m a remote employee, phone meetings and instant messaging make me feel like I’m just down the hall.”
The best collaborative effort of all? To make sure employees from both offices get a change to mingle and work together, every quarter the Treasure Data offices have an exchange; the Tokyo office hosts new employees from the U.S., while Tokyo employees visit the company’s U.S. headquarters.
“We strive to make sure that there’s constant interpersonal and interdepartmental respect and collaboration,” says Lisa Nakahara, Director of HR.
Sound like a team you want to work with?