10 Jobs to Check Out This Week: Customer Experience
Looking for a new gig? Or, just want to do some window shopping?
We know it’s not always easy to find great jobs. That’s why we created The Muse —a peek into some of the most inspiring places to work across the country. And each week, we’ll be bringing you a round-up of great jobs to apply for from those organizations.
This week, check out a selection of awesome customer experience jobs. Whether you're just kicking off your career or you're ready to lead a team, browse the open positions below (or check out all of our companies that are hiring on The Muse!).
Customer Experience Associate
Handybook, New York
The Handybook support team is dedicating to providing personable service and total support. If you're all about delivering awesome customer experiences on the phone, over email, or via instant chat, join the team! Strong analytic and organizational skills a must.
Customer Experience Associate
Warby Parker, New York
Want to launch your career at a very cool company? Start on the front lines, acting as the voice of Warby Parker and providing “knock-your-socks-off” customer service, answering customer calls and emails, and helping to solve customer problems.
Uber seeks an energetic Community Manager to bring UberLOVE to its users. In this role, you'll work around the clock to solve customer issues, monitor social media channels, create exciting blog content, and more. Must thrive in an "all hands on deck" environment.
Inside Sales & Customer Service Professional
Shutterstock, New York
Shutterstock seeks a bilingual customer service professional to provide customer support via phone and through email. You'll attend to all aspects of customer service and accumulate feedback for product research and development.
Customer Experience & Support Specialist
Apportable, San Francisco
Apportable is looking for an energetic people person to engage with its users and manage consumer happiness. In this role, you'll ensure satisfaction among Apportable's gaming audience and learn the ins and outs of its product suite.
SendGrid, Los Angeles
SendGrid seeks a Support Engineer to provide excellent customer service. In this role, you'll respond to tech support questions through phone, email, and online chat. You'll also create the FAQs section, test site functions, and help users with sign-up. Must be high-energy.
Birchbox, New York
Birchbox is looking for an Operations Associate to maintain its high standards for customer service. You'll answer customer calls, emails, and social media messages, and work with the logistics team to ensure consistent delivery of boxes. Who knows? You might even appear in a beauty video!
Customer Support Specialist
Xero seeks a rock star Customer Support Specialist to join its team. In this role, you'll help global customers solve their Xero queries and provide valuable input into the continuous enhancement of service. You should be positive, quick on your feet, and comfy with accounting principles.
Customer Service Assistant
HowAboutWe, New York
HowAboutWe seeks a Customer Service Assistant to be on the front lines interacting with users. In this role, you'll assist users via email, monitor the overall community, and work with the manager to oversee tech and billing issues.
Lincoln Center, New York
Lincoln Center is looking for a part-time Telephone Agent. In this role, you'll fulfill ticket orders on the Lincoln Center campus and provide customer service for performances and telefundraising phone solicitation support.
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