Organizational Change Management Analyst

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The candidate will support large, complex organizational change initiatives and lead small to medium-sized change initiatives at Visa, such as business process and technology modifications, concentrating on the people side of change. This role provides vital project support to the lead change manager in developing and implementing plans to increase employee adoption of new tools and processes and reduce resistance to changes.

• Provide tactical support for change management projects
• Coordinate change management project and sponsor meetings, presentations, training sessions, office hours, and other meetings and events
• Gather data for impact analyses and readiness assessments
• Develop communications materials
• Track and report on change management activities
• Lead small to medium-sized change initiatives and develop change management plans for successful adoption.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time. When the work necessitates it,  you may be required to work outside of the prescribed work hours.  Visa reserves the right to adjust the  standard working hours in future based on the business requirements

Qualifications

Basic Qualifications:

• 2 or more years of relevant work experience with a Bachelor’s Degree or 0 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD, PhD), OR 8+ years of relevant work experience

Preferred Qualifications:

• 4 or more years of relevant work experience
• Prosci or other change management certification or designation is desired
• Working knowledge of change management principles and methodologies.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work collaboratively in a team environment.
• Proficiency in Microsoft Office Suite, especially PowerPoint, Word, and SharePoint.
• Demonstrated ability to handle multiple tasks and prioritize effectively.
• Strong problem-solving skills and ability to think critically.
• Ability to adapt to change and work in a fast-paced environment.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.