About the Role
Despite being a worldwide company, we recognize that Uber Eats path to success originates from a strong local presence, deeply involving our partners (merchants and couriers) in this journey. We now want to bring the right level of support to existing and future partners offering grocery or retail (alcohol, ice cream, flowers, retail etc). The Account Manager drives the development of non-restaurant partners in France by implementing scalable processes to manage hundreds of partners while building strong relationships with top performing ones. This role is a rare opportunity to help grow Grocery & Retail in France with a strong sense of ownership.
What the Candidate Will Do
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As a Grocery and Retail Account Manager, you will be in charge of developing Grocery & Retail partners in every territory, with a strong focus on the partners dimension.
- You will create long-term relationships with the most important accounts in your portfolio, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business
- You will implement scalable processes to manage a large portfolio of accounts available all over the country
- Finally, you will identify key partners to acquire to keep enriching the selection already available on Uber Eats, and coordinate with our onboarding / sales team to make sure you close the deal. You'll have to build the best offering for our Eaters
- Act as an ambassador of Uber Eats mission, brand, and product.
Basic qualifications
- 1-3 year(s) experience in a sales / account management role
- Project Management: good organization & time management skills
- Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
- Ability to take initiatives and easily adapt to a constantly-changing work environment.
- Highly autonomous - able to work with minimal oversight
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.