Job Responsibilities
- Front-line support for the APA service externally with participating firms (buy and sell-side)
- Providing support in a timely manner for the day-to- day APA service with external participants to include:
- Incoming enquiries from firms around testing and connectivity:
- Ownership of incoming questions covering the APA service/ product/ regulatory topics
- Coordination of the more complex questions requiring a detailed knowledge to the APA business team
- Day-to-day support of the test and production "on-boarding" process for new firms:
- Ownership of the onboarding forms and their completion, on-site training requirements and general readiness of firms to go live
- Responsible for the coordination and management of any weekly calls with new member firms as they migrate through testing and on-boarding
- Ongoing knowledge and understanding of the APA test environment
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- working knowledge of both the Business and Technical FIX API specs in order to assist firms with questions/ issues
- Writing business requirement documents for tech teams
- QA & UAT testing of enhancmenets prior to production release
Qualifications
Key skills:
- Self-motivation and "can do attitude" with ability to "learn on the job" and commitment to the task at hand is essential
- Natural organizational skills
- Strong team player, motivated to support others within the APA group
- Knowledge of financial markets gained through education
- Good knowledge / practical experience of Microsoft Office including Excel, PowerPoint & Word
- Proven communication skills and the ability to build effective and professional relationships both internally and externally
- Experience of coordinating and attending meetings both internally and externally
- Ability to work under pressure to tight deadlines, maintaining accuracy and attention to detail is critical
- Determination to move up the learning curve and take on increased responsibilities and ownership
Advantageous skills:
- Experience gained from working for a financial institution
- Data analytics skills, including tools such as Excel, Tableau, Collibra etc.
- Familiarity and technical ability to understand workflow processes and other technical components such as API and GUI based solutions
- A basic knowledge and understanding of the pre- and post-trade transparency regime under MiFIR regulation
- Knowledge of FIX Protocol messaging language
Company Description
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb Markets LLC ("Tradeweb") is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.
https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Private Policy Statement Link:
https://www2.tradeweb.com/l/105492/2021-05-05/h7v2kl/105492/1620231674fqv9j2ci/Tradeweb_EU_Applicant_Privacy_Policy.pdf
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