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The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Senior Product Manager Leads all phases of the product life cycle, from inception to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are launched, monitors efficacy of products and uses customer and business partner feedback to ensure products are meeting customer needs across each customer segmentation, adjusting products over time to continue to achieve the desired outcomes. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
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Responsibilities
- Apply internal processes and enforce project standards - define project plan and milestone mapping: initiating, planning, implementing, and completing the project. Project Standards can include but not limited to Intake, Charter, RACI Model/Roles and Responsibilities, Governance Structure, Project Plan, Risk/Issues Tracking, etc.
- Analyze project portfolio to ensure project updates, status and process are followed in accordance with department guidelines.
- Interface with internal, external resources to ensure the successful completion of all projects.
- Prepare presentations and communication materials on behalf of the project team including executive-level communications.
- Partner with operational teams and process team colleagues to drive process improvement and identify/apply best practices.
- Coordinate and plan meetings including the development of meeting agendas, document and distribute meeting minutes, maintaining action items/issues log, update smaller scale project plans and any other documentation as needed to support business partners.
- Monitors and reports on project progress and milestones, works closely with business partners to ensure the project remains on track and delivers successfully.
- Manages project and program interdependencies and potential roadblocks, establishes clear resolution paths, and escalates situations as necessary.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree or equivalent experience
- 5 years or more of product owner experience
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Experience managing medium to large scale projects in a fast-paced environment
- Ability to manage stakeholders and hold them accountable for deliverables
- Ability to manage multiple projects and navigate competing priorities
- Ability to facilitate meetings with multiple participants of varying levels capturing relevant information
- Comfortable working on new projects with limited knowledge/expertise of the content and be able to learn quickly to effectively manage the implementation
- Proficiency in communicating effectively with project stakeholders up to and including senior level leadership
- Regular use of Microsoft PowerPoint, Word, Excel, Project/or something similar
Preferred Qualifications
- Knowledge and/or experience within the Stars Organization, Risk Adjustment and/or Provider.
- PMP or CAPM Certification
- Lean or Six Sigma certification.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$102,200 - $140,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.