Business Process Analyst, Lead - 38033

Job Description

Position Summary:

HII Technical Solutions is currently seeking a Business Process Analyst, Lead to lead a small team responsible for conducting business process stakeholder analysis, gathering and documenting requirements, and developing business use cases and workflow process maps for the development of new business systems and/or enhancements to existing systems in support of a Government security organization, whose mission is to protect our nation's critical assets through enterprise risk management, continuous innovation, and excellence in mission performance and customer service. He or she shall become an expert in the Government customer's business workflows and use of applications as well as existing system functionality. This position will be performed at the customer site in Quantico, VA with a hybrid work schedule that includes some telework.

• Serve as the Business Process Requirements Management Lead managing tasking and oversight of team members' execution to facilitate and reinforce successful project execution.
• Provide project updates including identification of issues and risks.
• Understand and help the customer create business use cases by capturing high-level requirements for current and future needs associated with current and emerging mission.
• Conduct business process stakeholder analysis to ensure all who are impacted are involved and engaged in process and requirement documentation development.
• Validate requirements by cross-referencing them with other stakeholders and maximize adoption. Obtain consensus against the requirements prior to creation of process maps, use cases, and FRD documentation.
• Create workflow process maps and functional requirements documentation (FRD).
• Gather requirements from the key stakeholders by using requirement elicitation techniques like brainstorming, requirement workshops, focus groups, and others.
• Lead Working Groups to refine and document processes (i.e., Supply, Input, Process, Output, Customer Diagram (SIPOC), Business Process Modeling Notation (BPMN) workflows, and process flow descriptions) with the goal of ensuring procedures are consistent with clear roles and functions to support non-technical implementation and effective technical requirement overlays.
• Analyze and interpret requirements for their viability against the business objective.
• Gather and document requirements and identify procedural alternatives with process mapping and to include addition of new value-add steps, removing low-value/bottlenecks for the stakeholders to streamline operations. Apply knowledge of both business and technology, to propose "blue sky" solutions that stakeholders may not consider.
• Receive end user need /data requirement requests and work with submission point of contact to review for validity and completeness; determine if similar capability was requested, where the gaps between requests are (if any), and if other data sources better solve the need; refine initial user submission to be understood and actionable by a development resource; and coordinate development prioritization with customer leads as applicable.
• Develop and maintain a comprehensive knowledge of systems used by business partners to make recommendations for solutions that focus on business need.
• Partner with customer-designated development resources throughout development and acceptance testing to aid in solution verification, error identification, and getting early feedback regarding the user interface of the output deliverable.
• Work closely, collaboratively and communicate effectively with all members of the project team including government and contractors.
• Performs additional duties and responsibilities as assigned.

• Bachelor's degree in Engineering, Computer Science, Information Management Systems or a related discipline, or equivalent professional experience.
• 8 -10 years of demonstrated business systems/process analyst experience (requirements gathering, design support, testing, production deployment)
• Knowledge of the Software Development Lifecycle (SDLC) and the ability to adhere to established SDLC methods
• Strong skills with process mapping software (e.g., Visio, Lucidchart, etc.) and methodologies (e.g., BPMN, SIPOC, etc.)
• Effective organization, project management, and time management skills with the ability to adhere to project deadlines
• Effective verbal and written communication skills
• Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization
• Strong analytical skills with the ability to organize tasks and interact with development team
• Proficiency in Microsoft Office Suite and experience working with SharePoint.
• Must have an active DoD SECRET security clearance or is eligible to get a SECRET clearance.

• Master's degree
• Strong technical aptitude
• Knowledge of business process improvement (Lean Six Sigma Certification is a plus)
• Experience with the Agile methodology
• Scrum master experience
• Business Analyst certification
• Previous experience in an operational area performing Quality Assurance testing or be a strong performer inquiring about system functionality