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Advice / Succeeding at Work / Work Relationships

25 Skills You Need for a Killer Customer Service Career

When it comes to customer service and client relations gigs, there are a few things you know you need to have: patience, the ability to interact with a variety of personality types, and impeccable phone manners, to name a few.

But there are some less obvious skills that make customer service pros shine—skills that can really help you stand out as a job seeker or employee. From good body language to excellent time management, read on for 25 strategies for career success. (Then check out dozens of customer service openings at The Muse!)


Infographic courtesy of Visually. Photo of bell courtesy of Shutterstock.